An insurance friendly shop, Cavallino is a Direct Repair Program (DRP) provider for many leading insurance companies. We're proud to work in concert with any insurer who shares our focus and commitment to provide customers with exceptional service and product quality.
The advantage of a DRP to the insurance company is reduced cost—plain and simple. For you, the consumer, the only advantage is a somewhat shorter repair time and, perhaps, a less stressful repair process.
There are many good insurance companies and some not so good. There are some good repair shops and many not so good. In some cases, participation in a DRP program requires shops to work below a manufacturer's standard or use inferior parts. And many repair shops are willing to comply in exchange for a steady flow of business. The bottom line is trust: Is your insurance company looking out for your best interest or theirs? Is the shop committed to making honest, quality repairs or a quick buck? Who's to know? As a consumer under California law, you have the right to choose the shop, and you'll want to choose a shop you can trust-a shop such as Cavallino.
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