Once upon a time, insurance companies sent out auto claims adjusters to inspect damaged vehicles before repairs were done. Today, most insurance companies have a "Direct Repair" program (DRP) in which authorized collision repair shops act as the eyes and ears of the insurance companies, replacing the auto claims adjusters.
The idea behind such programs is to enhance the efficiency of the repair process and save money. With DRP, we at Cavallino will communicate directly with your insurance company, taking photos and making notes at each step in the repair process and electronically uploading the information to the insurance company's claims department for review and approval.
If your insurance company doesn't have a direct repair program with Cavallino, we'll work with the company's auto claims adjuster for the inspection and approval of estimates. Either way, the final product from Cavallino will be of the highest quality.
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