We prefer to use Original Equipment Manufacturer (OEM) parts to help ensure a quick, quality repair. With OEM parts, we know what to expect in terms of fit and finish. Non-OEM parts tend to vary in quality and often lead to delays as they fail to meet our quality control standards. Yet, the fact is, vehicle manufacturers don't create every part for their products. Many parts are farmed out, for example, radiators and taillights. So the typical modern vehicle starts out with a combination of OEM and sub-contracted (technically non-OEM) parts. Our goal is to use only the highest quality parts—OEM or not—that allow us to return a vehicle to its pre-accident condition of safety and performance.
Frequently Asked Questions
Do you use factory parts?
We prefer to use Original Equipment Manufacturer (OEM) parts to help ensure a quick, quality repair. With OEM parts, we know what to expect in terms of fit and finish. Non-OEM parts tend to vary in quality and often lead to delays as they fail to meet our quality control standards. Yet, the fact is, vehicle manufacturers don't create every part for their products. Many parts are farmed out, for example, radiators and taillights. So the typical modern vehicle starts out with a combination of OEM and sub-contracted (technically non-OEM) parts. Our goal is to use only the highest quality parts—OEM or not—that allow us to return a vehicle to its pre-accident condition of safety and performance.
We prefer to use Original Equipment Manufacturer (OEM) parts to help ensure a quick, quality repair. With OEM parts, we know what to expect in terms of fit and finish. Non-OEM parts tend to vary in quality and often lead to delays as they fail to meet our quality control standards. Yet, the fact is, vehicle manufacturers don't create every part for their products. Many parts are farmed out, for example, radiators and taillights. So the typical modern vehicle starts out with a combination of OEM and sub-contracted (technically non-OEM) parts. Our goal is to use only the highest quality parts—OEM or not—that allow us to return a vehicle to its pre-accident condition of safety and performance.
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